Shipping policy
Processing Time
Please allow 3–5 business days for processing before your order is shipped.
Shipping Origin
All orders are shipped from Los Angeles, CA.
International Shipping
Shipping is currently available to the following countries:
- United States
- Canada
- United Kingdom
- Australia
- European Union (France, Germany, Italy, Spain)
- Japan
- South Korea
- New Zealand
- Singapore
- Mexico
Customs Fees
International shipments may incur customs fees. These fees are the responsibility of the recipient and vary based on destination country regulations.
Lost or Stolen Packages
I am not liable for lost or stolen packages. If your package is marked as delivered by the carrier but cannot be located, please contact the carrier directly to resolve the issue.
Defective or Damaged Packages
If you believe your package has arrived damaged or defective, please contact me at hello@kevinramirez.com, and I will assist you in resolving the issue.